For many customers, the Gems standard product catalog is their go-to resource for the very latest in liquid level, pressure and flow sensing technologies, as well as solenoid valves and fluidic control systems. Each featured product has been carefully designed to effectively solve a multitude of universal measurement challenges.
Fluid sensing applications, for example, can be particularly complex. Measured media can shift unexpectedly in both viscosity and dielectric constant, depending upon conditions. Sometimes, certain added complications can occur due to the presence of foam, slurry and particulate matter. The end use environment could further pose high risks of corrosion, high temperatures, high vibration, overpressures, and combustion. In more extreme cases, they can also involve highly flammable liquids or gases, or even heightened risks of biohazard contamination.
For these cases, a carefully designed custom engineered solution may pose the best option. And, with nearly 60 years of sensor customization experience, there’s a good chance that somewhere, at some time, Gems has effectively solved a similar challenge. Many customers ask, “What are the available options? How do I get started?” Below are a few commonly asked questions and answers regarding Gems custom engineered solutions.
Q: How Do I Get Started in Identifying an Application “Best Fit”?
- The first step is knowing what you are trying to measure, whether it’s level, flow, pressure, or other parameters. Once known, Gems recommends beginning with its standard product catalog as a starting point. This fully up-to-date online resource contains hundreds of available models, each organized by technology type. From there, a customer can request further feedback from Gems regarding application suitability, reference price points, and the associated design benefits and trade-offs of each technology type. The team at Gems can also identify available customization options.
Q: What if I Require a Modification of an Existing Standard Product? Is that Considered Custom?
- Most standard catalog products can be effectively modified "off the shelf" (non-custom) to meet a variety of stringent parameters. They can also be easily fitted with alternate connectors, ports, and housings. In general, these types of routine catalog product modifications are available with standard lead times. Examples of custom projects would include integrated fluidic control systems, in which Gems can design and manufacture custom manifolds at OEM volumes; or a custom sensor redesign to address industry-specific regulatory compliance standards.
Q. How Much Longer are Lead Times on Gems Custom Products vs. Standards?
- Whether a requirement calls for standard or custom product, each solution can still be implemented within relatively short lead times. In many cases, Gems custom lead times are shorter than those of most other industry standard products. For global, larger volume OEM applications, Gems can also proceed to simultaneous localized custom manufacturing. This is supported via its three fully equipped, ISO certified facilities located in North America, Europe and Asia. Such an approach allows for reduced lead times and logistics costs, as well as rapid customer response. All products are manufactured and tested to the same high-quality and rigorous performance standards, regardless of location, for expedited delivery and reduced time to market.
Q: What if I Need Larger Volume Customization, but Lack the Necessary In-house Resources to Facilitate Design Revisions?
A. To better assist qualified OEM customers with their larger volume custom requirements, Gems offers the benefits of its design engineering services. Working from either original or customer supplied drawings, Gems engineers incorporate advanced engineering techniques and field-proven mechanical design best practices to create a robust, cost-optimized solution. With this expertise, customers can be assured of a custom design solution that is fully in-house tested and ready for seamless OEM volume manufacturing. This also includes full support for the BOM and full global component sourcing.
Q: Where Can I Find a List of Available Customization Options?
- There are virtually an infinite number of options for both modifications and customization of Gems sensing technologies. Our customization expertise can further extend into the incorporation of multiple technology types within a single application. In addition to our standard product catalog, details on available sensing technology types may be found on the individual product pages of this site. For more direct assistance with your application, please call our sales and engineering team on 1-855-877-9666. Or, feel free to simply use our convenient Contact Us form, and a member of our team will be in touch within one business day.
Find out today why a growing number of customers have placed their trust in Gems custom solutions. Contact us for a free application assessment.